Neon Light Decor for Wedding

A: Yes. We support custom text, fonts, dimensions, colors, and other design requirements. Buyers can provide artwork or design drawings, and our engineering team reviews the design before production to confirm manufacturability and specifications.

A: Regular orders generally ship within 5–7 days, while rush orders can be arranged in as fast as 3 days. For larger projects, production can be coordinated with the buyer’s installation schedule through phased or batch delivery.

A: Yes. Outdoor configurations can be supplied with IP67 protection, UV-resistant materials, and a -30°C to +60°C operating range, making them suitable for outdoor wedding venues, event installations, and commercial rental applications.

A: Yes. For brand, rental, and repeat-order programs, an exclusive color profile can be established based on the approved color specification. This helps maintain consistent visual output across subsequent production batches.

A: Yes. OEM services can include branded production, custom packaging, neutral packaging, and private-label requirements. The documented OEM MOQ can be as low as 10 pieces, making the service suitable for both small test orders and larger commercial programs.

A: Yes. ODM support covers product appearance and structural design, special functions, customized installation structures, and sample development. Samples can be produced for testing and approval before mass production.

A: Yes. Installation support can include CAD drawings, opening dimensions, installation node drawings, and product-specific installation guides. For more complex projects, remote video guidance can also be provided to assist the buyer’s local construction team.

A: Yes. Common spare parts such as power supplies, remote controls, and installation accessories can be supplied for maintenance and replacement. For large orders, a proportion of backup power supplies and wearing parts can also be provided as spare inventory.

A: Yes. Depending on the product and target market, relevant certification documents and test reports can be provided, including CE, RoHS, FCC, UL, SAA, and ISO9001-related documentation. This can support buyers with market-entry and procurement compliance requirements.

A: Long-term customers can receive continued technical and commercial support, including product training, marketing materials such as product images and videos, priority access to new products, and regular customer follow-up. Customers with annual procurement exceeding RMB 500,000 can also upgrade from a 2-year to a 3-year warranty.